FAQ

How will the order be shipped?

After the customer places an order, they can choose multiple methods such as sea freight, air freight, land transportation, etc

How to place an order?

You can place your order through our official website or by contacting our sales team.

Can I cancel the order?

Once the order is confirmed, cancellation will be subject to certain restrictions. Please confirm your requirements before placing an order, or contact our customer service team as soon as possible after confirming the order.

Can I modify my order?

Once the order is confirmed, modifications may be restricted. Please contact our customer service team as soon as possible to see if modifications can be made.

What size options are available for your LED display screen?

We provide various sizes of LED display screens to meet the needs of different customers. Please check our product catalog or contact the sales team for detailed information.

What is the resolution of the LED display screen?

Our LED display screen has high resolution, ensuring clear image and video display. The specific resolution depends on the model you choose, and detailed information can be found in the product specification table.

What signal source does the LED display screen support?

Our LED displays are usually compatible with multiple signal sources, including HDMI, DVI, VGA, and more. Ensure that your device is compatible with our product, or contact our technical support team for assistance.

What should I do if there is a quality issue with the LED display screen?

If you discover quality issues after receiving the product, please immediately contact our after-sales service team and provide relevant order information and problem description. We will solve the problem for you as soon as possible.

Is there a warranty for LED display screens?

Yes, we offer limited product warranty services. Please refer to the product warranty policy for the warranty period and specific terms, or contact our after-sales service team for detailed information.

How to maintain and clean LED display screens?

Regular cleaning is necessary to ensure the normal operation of the LED display screen. Please follow the instructions in our maintenance manual for cleaning and ensure that safe operating procedures are followed during the cleaning process.

Contact

Address: Room D18, 3/F, Wangjinggong Building, 2-4 Dayou Street, New Pugang, Hong Kong

Email: finance@enbon.com

FAQ